Contact Us

Please note, inquiries through this form are ONLY for products on the RIDE.SHIMANO.COM site. 
This includes: footwear, pedals, & cleats, eyewear, accessories, and wheels.

For all other products not sold on this site, 
please contact customer service at 1-800-423-2420

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Get in touch

Ride.Shimano.com Customer Service:
Mon-Fri: 7am-12pm / 1pm-5pm PST
(Closed on Holidays)
Call Us: 1-866-534-4320